Reduces operational risks - Some companies prefer to outsource busy work to third party organizations, and this comes with the risk of human errors and inefficiency.By automating tasks, an organization can save up to 30 percent of their total costs because software robots cost less than a full-time employee. Reduces costs - One of the important advantages of RPA is the quick reduction in costs.Monitor manual processes and learn how to automate them.Fill in forms and move files and folders.Thereby driving up customer experience on the respective applications and solving downtime-causing issues before new customers find out.Robotic Process Automation (RPA) is the use of software with Artificial Intelligence (AI) and machine learning (ML) capabilities to handle high-volume, repetitive tasks that previously required humans to perform. Repeatedly perform such monitoring checks on all error prone transactions, any time of the day, with highest accuracy, covering all possible insecurities and timely failure alerts over Email with our RAM and their BOTs. Upon facing a failure, we have immediate notifications enabled using escalation management system, bringing error prone paths under spotlight for further assessment. Our RAM experts will train BOTs using Behavioral data of the end user to simulate the actions or transactions that usually cause bad customer experiences, executing and maintaining records of the process. STEP’s RAM, deployed on live applications and web applications to replicate the actions of end users transactions or paths. Automated BOT monitoring, reporting and performance stats from customer’s point of view. Debug and clarify your live applications before any end users face an issue.
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